Privacy notice
Version of October 1, 2026. No longer in effect. See the version in effect
This is a translation. If the two differ, the Spanish version prevails.
Who is responsible for your data
ReagendaCita is responsible for your personal data. For anything about it, write to contacto@reagendacita.com.
You can also find us on WhatsApp at +52 660 212 3068 (messages only, no calls), but requests about your data are made in writing by e-mail, because the law asks them to carry details a chat does not.
What data we keep
- From your Reagenda account: your e-mail and your password. We keep the password in a way nobody can read it, not even us.
- Your WhatsApp number, if you give it to us.
- From each appointment portal account you connect: its e-mail and its password (encrypted), the session the portal gives it (encrypted), the names of the people on the application as the portal shows them, your appointments and their history, and what you choose (locations, dates and filters).
- Your charges and whether you have paid them.
- The messages we send you.
- The cookie that keeps your session open in your panel (see Cookies).
None of this data is sensitive personal data under the law. If that changed, we would change this notice first.
What we use your data for
Only to provide the service you signed up for: watching the portal, moving your appointment, charging you and telling you what happens with your appointment and your payments.
We do not use it for anything else: we do not advertise with it, we do not build profiles of you and we do not sell it.
Who else receives your data
- MercadoPago, to charge you. It receives what the charge needs: the amount and, if you choose the subscription, your e-mail. This transfer is necessary to fulfil what you signed up for.
Your rights over your data
You can ask us to see, correct or delete your data, or object to our using it (the ARCO rights), withdraw your consent, or limit its use.
Write to us at contacto@reagendacita.com from the e-mail of your Reagenda account, with your name, what you are asking for and, if you ask to correct something, which data and how it should read.
We answer within 20 business days at most, and if what you asked for applies, we do it within the following 15 business days. It costs nothing.
Cookies
The home page uses a single cookie, and only if you choose a language: lang, which remembers the language you chose.
Your panel uses the cookie that keeps your session open and, if you chose a language, lang. Without the session cookie you could not sign in, so it is not something you can accept or refuse. And your browser keeps a note so the cookie notice is not shown to you again.
| Name | Where | What for | How long |
|---|---|---|---|
reagenda_session | your panel (each panel its own) | keeping your session open | 12 hours at most, or until you sign out |
lang | the home page and your panel | remembering the language you chose | one year |
reagenda.cookies (in your browser’s storage) | your panel | remembering that you already saw the cookie notice | until you clear your browser’s data |
None of them tells anyone else who you are. You can turn off cookies in your browser, but without the session cookie you cannot sign in to your panel.
How we look after your data
Your portal password is kept encrypted and used only to act in your portal account.
Changes to this notice
Each change is a new version, with its date, published on this page. If a change touches what data we keep, what we use it for or who receives it, we tell you before it applies and ask you to accept it again.